Insights
Plain-language articles on custom software, security and getting technology to work for the people using it.
Fixed price or phased? Choosing how to run a software project
Fixed scope and phased delivery both work, in the right situation. Here is how to choose, and how to keep control either way.
19 September 2026 · 3 min readHow to write a software brief (with a simple template)
You do not need a technical specification. A one-page brief with the right headings gets better proposals and saves weeks. Here is a template you can copy.
12 September 2026 · 3 min readTen red flags in a software proposal
Ten warning signs to look for in a software proposal or pitch, and what to do about each, before you sign anything.
4 September 2026 · 3 min readBusiness process automation: where to start
Automation is mostly about removing manual steps, not robots. Here is how to find the first processes worth automating and avoid the usual mistakes.
27 August 2026 · 3 min readDo you need a client portal? What it does and when it pays off
What a client portal is, what it should include, the alternatives, and how to tell whether building one will save you time or just add complexity.
19 August 2026 · 3 min readConnecting your business systems: a plain-English guide to integrations and APIs
What integrations and APIs actually are, the main ways to connect business software, and the questions that stop integrations from becoming a headache.
11 August 2026 · 3 min readWhy most dashboards go unused, and how to build one people open daily
Most dashboards are built, admired once and forgotten. Here is how to design a business dashboard that actually changes decisions.
3 August 2026 · 3 min readReplacing legacy software without the drama
Old systems are risky, but replacing them is risky too. A calm, staged approach to modernising legacy software without disrupting the business.
26 July 2026 · 3 min readGDPR and custom software: a practical checklist for Irish businesses
A plain-English checklist of the data protection questions to settle when commissioning or reviewing custom software. General guidance, not legal advice.
18 July 2026 · 3 min read