Who we are
TechnoCul Limited, trading as TechnoCul, is an Irish company based in County Kerry. Our Companies Registration Office number is 812613. For the website activity described here, TechnoCul Limited is the data controller.
Privacy enquiries can be sent to info@technocul.ie or raised by phone on (087) 463 5062.
Information we collect
When you submit an enquiry, we collect the information you choose to provide, which can include your name, email address, phone number, organisation, project details, budget range, timeline and message. If you join the mailing list, we collect your email address and the date of subscription.
We also process limited technical information needed to operate and protect the website, such as security and server logs, a one-way hash derived from an enquiry’s IP address, session information and cookie preferences.
Why we use this information
- To review and respond to enquiries and take steps requested before a possible contract.
- To manage customer or project communications where a contract is agreed.
- To send optional email updates where you have asked to receive them.
- To keep the website secure, prevent spam and diagnose technical problems.
- To meet legal, accounting or regulatory obligations where they apply.
Depending on the activity, we rely on steps taken at your request before a contract, performance of a contract, consent, legal obligations, or our legitimate interests in responding to genuine business enquiries and operating a secure website. Where processing relies on consent, you may withdraw it at any time.
Who receives the information
Access is limited to authorised TechnoCul personnel and service providers needed to operate the website, email, hosting, backups and business systems. Providers act under appropriate contractual and confidentiality obligations. We do not sell personal information.
If a provider processes information outside the European Economic Area, we will use an applicable transfer mechanism or safeguard required by data protection law.
How long we keep it
Website enquiries are normally retained for up to 24 months after the last meaningful contact unless they become part of a customer relationship or must be retained longer for legal or accounting purposes. Mailing-list details are kept until you unsubscribe. Short-term security logs are retained only for as long as reasonably needed to investigate and protect the service.
Your rights
Subject to the circumstances and any lawful restrictions, you may request access, correction, erasure, restriction, portability or object to processing. You may withdraw consent without affecting processing that took place before withdrawal. Contact info@technocul.ie to make a request. We may need to confirm your identity.
Automated decisions and updates
We do not use information submitted through this website to make decisions based solely on automated processing. We review this notice when our website or processing changes and publish the updated date above.